TERMS AND CONDITIONS
Livingstone Tourism Academy
NOTE: All prices are inclusive of VAT
All fees are valid and issued in accordance with the fee rate set for the calendar year within which the
fee first becomes payable. Any outstanding fees not settled within the first year will be recalculated
against, in accordance with, the fee rate set for the new calendar year (the “deferred year”).
Course Fees
Full Course Fee: R6800 (Dep. R3800)
Additional Fees (Including VAT)
Summative Assessment – Re-Assessment R450-00
Summative Assessment – Remark R450-00
Summative Assessment – Re-schedule R450-00
Appeal R450-00
Material Reprint R500-00 per book
Courier Fee R120-00
Completing other Provinces R850 per Province
Payments
• Any payments made in advance for training will be subject to increased fees should any training rollover
to a following Academic Year.
• Proof of payment must be submitted to the Admin Department – livingstoneta1@outlook.com
• Fees paid are not transferable to another student and deposits and additional fees are nonrefundable
• Learner is still liable for payment if he/she withdrawn before the end of the training
• Learner will not be able to attend practical if any fees are outstanding
Training
The minimum of 5 learners is needed per training. Should we have less than 5 learners for a specific
training date, they will be transferred to the next course date.
Cancellation:
• In the case of a cancellation, written notice must be received by Livingstone Tourism Academy at
least 10 working days prior to the date on which the training commences.
Re-assessments:
Limited to 3 (three) summative assessments and failing to PASS, you will have to re-register and pay
for the Learning Programme again.
• Student will only be allowed to attend summative assessment once the full course fee is paid.
Any examination missed will be regarded as an attempt and the re-assessment fee will therefore be
charged for the next attempt.
• If you have a valid reason for not attending the assessment, please provide all supporting
documentation e.g. *Medical certificate for illness, death certificate for death in the family etc.
Re-Scheduling
A student may apply to re-schedule (or get an extension for) a summative if an acceptable valid reason*
exists to prevent the student from attending on the scheduled date. Students must apply to Livingstone
Tourism Academy in writing (with proof of payment of the required fee) at least 10 (ten) working days
prior to the scheduled date. If this is not done within the scheduled time period, the Re-Assessment Fee
will apply.
Special Needs
• Provisions are made for students with disabilities. This may include dyslexia, blindness, partially
sightedness or those with dexterity impediments. If a student is disabled or has a condition which
he/she believes should be taken into consideration in assessing his/her examination performance,
he/she should notify Livingstone Tourism Academy in writing, enclosing medical evidence such as
a doctor’s letter/report
Attendance; Submission & Completion
• A student has 1 (one) year to complete the Skills Programme. If training is not completed in the
stipulated timeframe, student will need to re-register and pay the full amount (fee for the new
academic year).
• Letters will be e-mailed and original Cathsseta certificates will be sent via Postnet at the student
cost. A student may instruct a courier to collect his/her certificate/documentation at his/her own cost.
Livingstone Tourism Academy will not be held liable for any damages or loss of above mentioned
and take every precaution to prevent any damage in transit.
• In instances where a third party is collecting on the student’s behalf, the student will provide us with
written consent providing the full name, surname and ID/PP nr of that person and the third party will
need to present a copy his/her ID/PP on the date of collection.
Plagiarism
• Livingstone Tourism Academy emphasises integrity and ethical behaviour with regards to the
preparation of all formative- and summative assessments submitted for academic evaluation.
Students who are found guilty of plagiarism by an assessor and supported by a moderator will forfeit
all credits for the assessment(s) concerned.
• When a student is found guilty of copying and/or plagiarism, the moderation and all other costs will
be for the student’s account, and the credits will not be awarded to the student.
• Plagiarism is considered a serious violation of Livingstone Tourism Academy’s regulations and may
lead to your suspension from the Academy, without any refund.
• A student will be found guilty of plagiarism when he/she extracts information from a book, article,
web page or any other information source without acknowledging the source, and/or pretends that
it is his/her own work. This does not only apply to cases where you quote verbatim, but also when
you present someone else’s work in a somewhat amended (paraphrased) format, or when you use
someone else’s arguments or ideas without the necessary acknowledgement. You are also guilty of
plagiarism if you copy and paste information directly from an electronic source (e.g. website, e-mail
message, electronic journal article, or CD ROM), without paraphrasing it or placing it in quotation
marks, even if you acknowledge the source. You are not allowed to submit another student’s
previous work as your own. You are furthermore not allowed to let anyone copy or use your work
with the intention of presenting it as his/her own.
Dishonesty in Summative Assessment
Should a learner be found guilty of cheating during the summative assessment, the student will not be
allowed to continue, the exam paper will be taken in and the learner will be found Not Yet Competent.
The student will need to apply for a re-write and the re-write fee will be applicable.
Results
• All results, assessed by our assessors, are subject to moderation.
Protection of Personal Information (POPI)
The Parties recognize that the results of assessments and various other information as may be obtained
and/or shared under this agreement constitute students’ personal information as contemplated in the
Protection of Personal Information Act, No 4 of 2013. The student and Livingstone Tourism Academy
undertake to comply with the provisions of the said legislation and/or any other applicable laws
regulating the collection, use and processing of students’ personal information.
Livingstone Tourism Academy will thus not share a student’s personal details with a third party, unless:
• The third-party is any of our Regulatory Bodies, including Cathsseta, DHET, QCTO and SAQA
• The student has granted permission in writing for information to be shared with third-party other than
the abovementioned.
General
• It is the student’s responsibility to inform the Administrative Department in writing, should any contact
details (i.e. cell nr, e-mail address) change.
• Study material, assessments, as well as workshops will only be provided in English.
• No viewing of any summative assessment will be allowed. The process of re-marking and/or appeals
procedures must be followed.
DISCLAIMER: Livingstone Tourism Academy will endeavour to prepare the student for the
assessments to be completed and submitted. Livingstone Tourism Academy can therefore not be held
responsible if the student fails any assessment. In addition, if a student’s studies carry over to a new
Academic Year, they are automatically bound by the Terms and Conditions and fees applicable to the
new Academic Year.